Shipping & Returns


 SHIPPING

  • We offer free shipping on all orders over $75 in the USA only. For orders under $75, there is a flat rate shipping fee of $7.99.

  • For international shipments, please get in touch with us at info@gemontrend.com to find out the exact shipping charge.

  • Your order will be delivered within 3-7 business days from placing it. During the busy sales season, and between holidays, please allow extra time to process your order.


RETURNS & EXCHANGES

  • Items may be returned within 7 days of receiving the order. Returns must be back within 14 days from the time the return label was received for a refund.

  • Refunds will be processed approximately 3 weeks after we receive the package at our warehouse.
    • Funds will be returned to the original credit card used when placing the order.
      • Items can be returned only if they are in the same condition as when they were received, with the vendor's packaging, barcodes, and tags included. Proof of purchase such as a receipt should be attached to the return.

      • If you wish to exchange an item or size, please return your original order and place a new order with the items you'd like to exchange.

      • Returns that are not processed through the return manager will not be accepted.

      • Discounted items above 30% are final sale.

      • There will be a 5% Shipping and Handling Fee on the value of returned items.

      • An additional 5% Handling Fee will be charged on returns that do not include packaging, tags, or receipts.


      Click here to return an item.